The Employee Experience: A Capstone Guide to Peak Performance is a book about people-celebrating people appreciating people letting them be heard engaging them in meaningful ways and leading them to greatness.
A superior employee experience is the driving force behind a thriving organization. It starts with effective leadership-putting customers second and your employees first.
In our work over the past decade we've uncovered a collection of solutions that have been used over and over to achieve positive results. This book which is as enjoyable to read as it is informative is a means to get these solutions in your hands. Whether you are leading an organization-wide transformation a new leader just starting out or maybe just looking for a few tips to elevate your leadership your team or your results-this book is filled with real stories and real solutions that can help.
Foreword by Michael Henry Cohen
Jane McLeod co-founder of Capstone Leadership Solutions has worked in the healthcare industry for more than 30 years. She has worked as a nurse in Oncology Emergency and Critical Care working most of her career in various leadership roles. She leads with passion by "walking the talk" and uses humor and storytelling to enhance her servant leadership. Jane holds a Master Degree in Nursing with a certification in Healthcare Administration from Regis University in Denver Colorado