Once upon a time business etiquette was important in advancing one's career. Colleagues were expected to speak eloquently wait their turn and offer genuine compliments. Today's workplace feels more like a battle being waged full of nasty communication antics and underhanded scheming. If you're disheartened by all the on-the-job negativity you face every day you're not alone.
Even the most tactful communicators can get their feathers ruffled by ruthless relentless attacks. But there is hope. In fact the saving-grace strategies Melissa DeLay shares in The Truth About Scandal are ones you definitely need to know.
Through stories of corporate intrigue you'll learn of challenges so great they threaten to destroy entire companies ruin personal reputations and expose remiss leaders. Along with simple steps to avoid these pitfalls you'll also gain valuable insight into how to strengthen your reputation and get better results than you ever thought possible.
Author Melissa DeLay is founder and principal owner of TruPerception an award-winning provider of strategic communications counsel professional and leadership development change management implementation and other human capital solutions. She specializes in good ways to deliver bad news and shows you how to master the art of making positive perceptions so you can close more deals increase loyalty and communicate with confidence . . . even in the most difficult situations.
"I've been in leadership for more than 20 years and have never encountered anyone like Melissa. Her communication techniques absolutely work." -Karen Richard Chief Human Resources Officer Andersen Corporation
"In fewer than 45 minutes Melissa showed me how to be direct without being offensive. I now get better more immediate results from everyone in my life especially my team." -Ingrid Christensen Founder and CEO IngCo International
"Nothing has more potential to destroy a leader's reputation than poor communication skills. Melissa's ability to navigate potentially damaging situations and bring about successful outcomes is what makes her the resource every leader needs." -Lemuel Amen Chairman Symbion Growth Werks LLC.
"I've read hundreds of books and worked with countless coaches but not one ever gave me the exact words I needed to address a tough situation. It is rare to find someone as gifted as Melissa. Her words are truly powerful." -Steve Schmidt Founder and Former CEO CitySprint