The problems we face, decisions we make and projects we run are complex—a reflection of the sophisticated products our organizations design and manufacture, markets they operate in and regulatory environments they must navigate. Very rarely does all this work reside neatly in one function, team or location. It requires us to reach across functions and geographical boundaries. And once that reach happens, influence is required—because unless you have the biggest title on the organizational chart, your authority doesn’t cover it all. And where authority ends, influence begins.
Susan Z. FinertyPresident of Finerty Consulting, one of the leading firms specializing in work with large complex matrix organizations. In 2018 was featured in Voyage Chicago as a top Chicago entrepreneur, 25+ years working in and with Fortune 100 companies. Acknowledged as the global expert in life sciences industry for matrix organizations. Clients include: Amazon, Proctor and Gamble, John Deere, U.S. Census Bureau, Abbott Labs, Mayo Clinic, Ascension Healthcare, Blue Cross Blue Shield, Oshkosh Corporation, Medtronic, Allstate Insurance, Eastman Chemical, Milwaukee Brewers.